1. Technical Support Fundamentals
Google (Coursera)
Hardware, networking, troubleshooting, and support

The operational backbone of every organization — IT support, networking, cloud fundamentals, and Linux systems administration. Complete every course below and submit a screenshot of each completion.
Course links open each provider’s own site in a new tab. AIITE does not control their content, pricing, or availability. Some providers charge for graded assignments, completion records, or certificates even when the course itself is free to audit.
Google (Coursera)
Hardware, networking, troubleshooting, and support
Cisco Networking Academy
Network devices, media, protocols, and configuration
Cisco Networking Academy
Network design, IP addressing, switching, and Cisco IOS
Microsoft Learn
Azure concepts, services, and governance
Red Hat (Coursera)
Red Hat Linux fundamentals
AIITE independently curates these learning resources and is not affiliated with, sponsored by, or endorsed by the listed providers unless expressly stated. Provider certificates and AIITE credentials are separate awards. AIITE issues certificates in this program after verifying the completion evidence you submit; this is not an independent AIITE examination of competency.